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Insurance and Payment Options

Thank you for choosing Eyes of Illinois Surgery Center for your surgery. We strive to make your experience a pleasant and efficient one. With that in mind, we like to inform of our patients of their financial obligations prior to surgery, so there are no surprises and/or misunderstandings.

The Eyes of Illinois Surgery Center collects any co-payments, un-met deductibles, and co-insurance amounts on the day of surgery. If you have any questions or concerns, please feel free to call or contact our office at (618) 288-7483. Please note that co-insurance amounts collected are an estimate; your total financial obligation will be determined by your insurance company and will appear on the explanation of benefits. If our estimated amount is less, we will bill you the difference. If our estimated amount is more, we will refund you the difference. We encourage you to also contact your surgeon, anesthesia group and your insurance company if you have any questions about your financial obligations. In addition, please make sure your authorization/pre-certification for your surgery is on file prior to the surgery.

You will be receiving two bills:

If you do not have insurance, you are responsible for the entire surgeon, facility and anesthesia fees. You will need to arrange payment with each entity separately. The surgery center cannot accept payment on behalf of another entity. We will call you prior to surgery with the amount due on the day of surgery, checks made payable to NovaMed Eye Surgery Center of Maryville, LLC. We accept cash, check, Visa, Discover, and MasterCard. If you have not heard from us prior to your surgery date, please call our office at (618) 288-7483. We will leave a message on your home phone in order to make sure you have this information.

We hope this information is helpful in assisting you to plan for your visit to the surgery center. A discussion of financial matters can be an uncomfortable experience. Our goal is to reduce or eliminate any additional stress in this area. Once again, please feel free to call us if you have any questions. We look forward to seeing you soon.

The following guidelines help us provide timely and quality care to all patients.

Late Arrival

  • Patients are considered late if they have not arrived within 10 minutes of their scheduled appointment time.
  • Late arrivals may result in rescheduling or a reduced service depending on availability.

Cancellation

  • Appointments must be canceled or rescheduled at least 24 hours in advance.
  • Late cancellations may result in a $35 fee.

Missed Appointment

  • Missing an appointment without prior notice is considered a no-show.
  • No-shows may be charged a $35 fee.
  • If missed appointments persist this may affect future scheduling.

Compassionate Exceptions

  • We understand that life can be unpredictable.
  • If you have an unusual situation, please reach out to our team. We are here to work with you.

Thank you for helping us serve all our patients with care and punctuality.

Financing Options

Alphaeon Credit

With the Alphaeon Credit card*, you’ll find a wide array of flexible monthly payment options to help you receive the care your doctor recommends.

What Can I Finance?

Alphaeon offers financing for all treatments we offer, including:

*Subject to credit approval and availability. Purchase must be made using the ALPHAEON CREDIT Card Account. ALPHAEON CREDIT Card Accounts are offered by Comenity Capital Bank which determines qualifications for credit and promotion eligibility. Account must be in good standing at the time of purchase. At no time will the minimum payment due be less than $27.00. Minimum interest charge is $3.00 per credit plan. Standard variable APR of 32.99%, based on the Prime Rate. Comenity Capital Bank issues ALPHAEON CREDIT Card Accounts, which can be used with participating physicians.